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Recommended Reading

A course of continuous personal study is fundamental to the advancement of a professionals developmental journey to not only understand but to engrain a world class operational outlook in the performance of their career. The professionals at Campbell Corporation have assembled a list of our favorite selections from our own personal libraries to share with our clients and interested professionals. The list is a cross sampling of literature covering the numerous facets of continuous operational and process improvement selected for readers with varying lean expertise from those new to the lean discipline to experienced lean practitioners keeping up with new concepts and trends.

Have a book you’d like to recommend? Please send it to us at recommendedreading@campbellcorp.net

Manufacturing Operating Rhythm MOR Manufacturing Operating Rhythm
STRUCTURE
The Six Sigma Yellow Belt Handbook,
2009,
James Harrington, Frank Voehl

The Six Sigma Yellow Belt Handbook is a comprehensive, practical guide to becoming a Six Sigma Yellow Belt. Novice and experienced Yellow Belts as well as individuals responsible for an organization's Six Sigma process will find this handbook an invaluable addition to any Six Sigma library. The Six Sigma Yellow Belt Handbook is a wealth of information to learn new ways of using statistical improvement to improve an organization. Topics include learning what a Yellow Belt is, what skills are required, and how to contribute to an organizations Six Sigma effort; Basic Yellow Belt Skills including comprehensive descriptions and applications of commonly used Six Sigma skills; how to use basic statistical tools to breath new life into an organizations Six Sigma program; an explanation of the DMAIC processes of define-measure-analyze-improve-control.

STRUCTURE
Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification,
2009,
Howard Gitlow, David Levine

Six Sigma for Green Belts and Champions is the first Six Sigma book written specifically for Green Belts, Champions...and anyone who plans to become one. Readers will master the entire DMAIC model: Define, Measure, Analyze, Improve, and Control. Understand the rationale for Six Sigma; implement a proven executive framework for a successful quality initiative; use the DMAIC method for improvement from start to finish: Define, Measure, Analyze, Improve, and Control; manage Six Sigma statistics–without becoming a statistician; learn through complete detailed manufacturing and service case studies; learn how to understand and manage Six Sigma statistics, through practical, Minitab-based application examples; and learn how to pass Six Sigma certification examinations with sample questions and answers.

STRUCTURE
Integrated Enterprise Excellence, Vol. III Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard,
2008,
Forrest Breyfogle III

A Lean Six Sigma deployment Master Black Belt, Black Belt, or Green Belt can benefit immensely from a step-by-step Define-Measure-Analyze-Improve-Control (P-DMAIC) project-execution-roadmap, where Lean and Six Sigma tools are truly integrated for effective problem solving. The IEE system is a set of management techniques that embeds best practices derived from the strengths of past systems - applying structured metrics and a no nonsense road-map to initiate process improvement and achieve predictable and sustainable bottom-line benefits. This volume describes IEE benefits and its measurement techniques providing a detailed step-by-step Project Define-Measure-Analyze-Improve-Control (P-DMAIC) roadmap, which has a true integration of Six Sigma and Lean tools.

VISUAL FACTORY
Visual Controls: Applying Visual Management to the Factory,
2010,
Chris Ortiz, Murry Park

Leaving little to chance, Visual Controls: Applying Visual Management to the Factory provides a detailed explanation of how to apply the Lean principles of 5S to convert a factory to a fully functioning Visual Workplace. It covers the range of methods that collectively compose an effective visual management system and clearly explains management's role in creating a Lean strategy to accomplish the transformation.

From plant layout and department setup to visual tools and parts, this book facilitates the comprehensive understanding required to initiate positive change through visual communication. The authors supply authoritative insight on how to hasten the required cultural changes, as well as step-by-step instruction for creating visual shadow boards. They also highlight time-tested methods for measuring progress and performance with improved accuracy.

5S
5 Pillars of the Visual Workplace: The Sourcebook for 5S Implementation (For Your Organization!),
1995,
Hiroyuki Hirano

A critical yet often overlooked area in the visual workplace is the concept of continuous improvement. In this important work, JIT expert Hiroyuki Hirano introduces his 5S System: Sort, Set In Order, Shine, Standardize, and Sustain. These steps are designed to improve efficiency, strengthen maintenance, and provide continuous improvement in all facets of a company’s operations. Addressing the skepticism of executives who deride the 5S System for its simplicity, the author, revered for his no-nonsense approach, warns of disastrous consequences for companies that fail to recognize its value; if they cannot successfully implement 5S, there is little hope of integrating large-scale changes such as JIT or re-engineering.

Presented in a thorough, detailed style, 5 Pillars of the Visual Workplace explains why the 5S's are so important, as well as the nuts- and-bolts of 5S implementation. Filled with numerous case studies, hundreds of graphic illustrations, and training materials, including over forty 5S user forms, this volume is a must-have guide for organizations seeking to thrive.

5S / ANDON
The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer,
2004,
Jeffrey Liker

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.                   

Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by: eliminating wasted time and resources; building quality into workplace systems; finding low-cost but reliable alternatives to expensive new technology; producing in small quantities; and turning every employee into a quality control inspector.

Built-In Quality QUALITY Built-In Quality
QUALITY MANAGEMENT SYSTEMS
ISO 9001: 2008, For Small Business, Fifth Addition,
2014,
Ray Tricker

Small businesses face many challenges including increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organization and can often be time consuming and costly, particularly for small businesses who are unlikely to have quality assurance experts on the payroll. However, it is still possible to achieve compliance without the need for training that takes you out of the office! The one area that an organization (particularly a small business) always wants to know is ‘how much is it going to cost to implement and operate a QMS compliant with ISO 9001: 2008 – and is it going to be worth the trouble?!’ Due to popular demand, Edition 5 now includes a brand new chapter on the cost of implementing ISO 9001:2008.

QUALITY MANAGEMENT SYSTEMS
ISO 9001:2000 Quality Registration Step-by-Step, Third Addition,
2004,
Fred Dobb

This is a tried and tested hands-on manual, with detailed steps to success and simple explanatory notes. The accompanying companion website contains the text of a complete quality manual along with all necessary operating procedures. The book explains why and how to achieve or upgrade to ISO 9001:2000.  The proven successful straightforward approach will initially save you money in consultancy fees and will also help you bypass the trial and error stages. In addition to a successful registration or upgrade, you will continually achieve savings by putting in place effective, efficient and economical management systems.

QUALITY MANAGEMENT SYSTEMS
The Six Sigma Handbook, Fourth Edition,
2014,
Thomas Pyzdek, Paul Keller

The Six Sigma approach is being used to vastly improve processes, profitability, sustainability, and long-term growth at global organizations of all sizes. The Six Sigma Handbook, Fourth Edition, reveals how to successfully implement this improvement strategy in your company. The book explains how to define and deploy Six Sigma projects focused on key stakeholder requirements and carry out data-driven management. This comprehensive resource walks you through the phases of DMAIC and DMADV and demonstrates how to use the statistical tools and problem-solving techniques of Six Sigma with screenshots of Minitab and Excel applications. Find out how to select the right personnel to train, achieve technical proficiency, build the best teams, and foster effective leadership. Improve the quality of processes and products in your organization, increase customer satisfaction, and boost profits with help from this definitive guide to Six Sigma.                   
                              

QUALITY MANAGEMENT SYSTEMS
Quality Engineering Handbook (Quality and Reliability), Second Addition,
2003,
Thomas Pyzdek

Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE). This handbook covers every essential topic required by the quality engineer for day-to-day practices in planning, testing, finance, and management and thoroughly examines and defines the principles and benefits of Six Sigma management and organization. The Quality Engineering Handbook provides new and expanded sections on management systems, leadership and facilitation principles and techniques, training, customer relations, documentation systems, domestic and international standards, and more.

VOICE OF THE CUSTOMER
Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods),
2007,
Kai Yang

Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions. Learn how to utilize the statistical methods of Design for Six Sigma to identify key customer needs and assess the cost of poor quality and how to design robust products to meet those needs, optimize product life cycles, and accurately validate their findings. Voice of the Customer features a wealth of information on Six Sigma and value creation; customer survey design, administration, and analysis; ethnographic research; process management and Lean Product Development; the deployment of customer value into products-DFSS; and value engineering. Minimize sources of response and measurement error, discern customer preferences, design VOC research to minimize mistranslation; respond to analytical implications of VOC data, and optimize design to decrease sensitivity of CTQs to process parameters.

MSA / GAUGE R-R
Design and Analysis of Gauge R&R Studies: Making Decisions with Confidence Intervals in Random and Mixed Anova Models (ASA-SIAM Series on Statistics and Applied Probability),
2005,
Richard Burdick, Connie Borror, Douglas Montgomery

Design and Analysis of Gauge R&R Studies provides a protocol for conducting gauge repeatability and reproducibility (R&R) experiments. Such an experiment is required whenever a new test system is developed to monitor a manufacturing process. The protocol presented here is used to determine if the testing system is capable of monitoring the manufacturing process with the desired level of accuracy and precision. In addition to providing a protocol for testing a measurement system, the book presents an up-to-date summary of methods used to construct confidence intervals in normal-based random and mixed analysis of variance (ANOVA) models. Thus, this comprehensive book will be useful to scientists in all fields of application who wish to construct interval estimates for ANOVA model parameters. It includes approaches that can be applied to any ANOVA model.

TOTAL PRODUCTIVE MAINTENANCE
Maintenance Best Practices, 2nd Addition,
2012,
Ramesh Gulati

Producing quality products, on the schedule of the customer, is essential for surviving in today's business climate. Ensuring equipment availability when it's needed at a reasonable cost is the challenge of the maintenance and reliability professional. Maintenance Best Practices establishes a best practice for achieving the optimal reliability and availability of equipment and systems at the optimal cost. Maintenance Best Practices provides an overview of key best practices on maintenance and reliability, how to implement them and measure their effectiveness, and offers the best maintenance and reliability practices.

TOTAL PRODUCTIVE MAINTENANCE
Total Productive Maintenance: A Foundation For Improved Equipment Reliability (Operational Excellence Series Book 3),
2015,
Krasimir Kirov

If you are planning to learn or apply continuous improvement techniques, this is very likely the book for you. The goal of Total Productive Maintenance: A Foundation For Improved Equipment Reliability is to provide a brief practical outline of Total Productive Maintenance that actually works in the real world, written by practioners for practitioners. The purpose of the short e-book is to bring together fundamental and cutting-edge Total Productive Maintenance Best Practices and implementation concepts into a short single text. It is suitable for a broad audience that includes business owners, managers at various levels, and personnel working on a development and implementation of continuous improvement.

TOTAL PRODUCTIVE MAINTENANCE
Total Productive Maintenance: Proven Strategies and Techniques to Keep Equipment Running at Maximum Efficiency,
2005,
Steve Borris

Short on theory and long on practice, this book provides examples and case studies, designed to provide maintenance engineers and supervisors with a framework for operational strategies and day-to-day management and training techniques that will keep their equipment running at top efficiency.

CHANGE MANAGEMENT
Lean Change Management: Innovative Practices For Managing Organizational Change,
2014,
Jason Little

Change resistance is a natural reaction when you don't involve the people affected by the change in the design of the change. Lean Change Management will help you implement successful change and bypass change resistance by co-creating change. The book will do that through examples of how innovative practices can dramatically improve the success of change programs. These practices combine ideas from Agile, Lean Startup, change management, organizational development, and phycology communities. Lean Change Management will change how you think about change!

CHANGE MANAGEMENT
The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company,
2012,
Art Byrne, James Womack

The principles of lean can be used to improve virtually every aspect of an organizations operations from purchasing to payroll, from sales to logistics. The Lean Turnaround addresses applying lean principles to eliminate waste in every value added operation, to deliver consistent value to customers at expected quality, build a sustain a continuous improvement corporate wide culture, and to ultimately utilize lean to increase the wealth of stakeholders.

CHANGE MANAGEMENT
The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance,
2013,
Tristan Boutros, Tim Purdie

This definitive resource introduces a body of knowledge for anyone looking to improve their operating environment. The result is process self-sufficiency, extensibility, sustainability, higher quality, and overall speed that increases competitive advantage. The principles explained in this book encapsulate everything needed to be more “process mature,” and to enable process excellence from start to finish. Topics Include an overview of process improvement, process maturity, Process-Oriented Architecture (POA) creating a process ecosystem, managing process improvements, the process improvement organization, process improvement aptitudes, case examples, and process improvement templates and instructions.

8D / DMAIC
8D Structured Problem Solving, Second Edition,
2011,
Laurie Rambaud

8D reports can seem complex and theoretical when attempting to diagnosis root cause to solve the problem immediately. 8D Structured Problem Solving focuses on what works in manufacturing environments by focusing on simple question base 8D work processes to investigate any kind of problem and determines its root cause allowing for permanent solutions.

8D / DMAIC
Understanding Variation: The Key to Managing Chaos,
2000,
Donald Wheeler

We live in the Information Age, and much of that information comes to us in the form of numbers. But before numerical information can be useful it must be analyzed, interpreted, and assimilated. Unfortunately, teaching the techniques for making sense of data has been neglected at all levels of our educational system. As a result, through our culture there is little appreciation of how to effectively use the volumes of data generated by both business and government. This book can remedy that situation. Readers report that this book as changed both the way they look a data and the very form their monthly reports. It has turned arguments about the numbers into a common understanding of what needs to be done about them. These techniques and benefits have been thoroughly proven in a wide variety of settings. Read this book and use the techniques to gain the benefits for your company.

8D / DMAIC
Statistics for Six Sigma Made Easy!, Revised and Expanded Second Edition,
2012,
Warren Brussee

Six Sigma is one of the most effective strategies for improving processes, creating better products, and boosting customer satisfaction. Six Sigma is simple to understand and implement - if you have Statistics for Six Sigma Made Easy!

Statistics for Six Sigma Made Easy! presents a thorough overview of the Six Sigma methodology and techniques for successful implementation, as well as provides a clear explanation of DMAIC - the problem-solving method used by Six Sigma Greenbelts.

POKA-YOKE
Applied Problem Solving: Method, Applications, Root Causes, Countermeasures, Poka-Yoke and A3,
2014,
Ivan Fantin

APS is the Methodology of Problem Solving which combines an easy application to real problems and an outstanding effectiveness in finding reliable solutions to avoid the same problems from recurring in the future. The book takes the readers through the methodology by directly working on their own problems, with a lot of real examples and useful check points. Applied Problem Solving collects years of experience of those who have had to use and adapt methods of problem solving in order to achieve operational excellence and management successes. This whole experience has been transformed into a robust mental pathway full of insights, ideas and innovative models useful to apply the art of Problem Solving. The application of Problem Solving needs innovative approaches and methods that this volume aims to present in a clear, concise and effective way, also with the aid of several case studies borrowed from different real every-day life scenarios.

Lean Manufacturing LEAN Lean Manufacturing
LEAN MANUFACTURING
The New Lean Toolbox, Third Addition,
2004,
John Bicheno

Considered one of the most comprehensive guides available to the full range of Lean tools and concepts. It serves as a stand-alone guide or a supplement to Womack and Jones’ classic Lean Thinking.

The book is written in a no-waffle style relevant to everyone (CEO to shop floor, design to customer) in any Lean-aspiring organization requiring basic instruction, inspiration or review.

LEAN MANUFACTURING
Lean Thinking: Banish Waste an Create Wealth in Your Corporation, Revised & Updated,
2003,
James Womack, Daniel Jones

Starting with a summarization of the five inherent principles of lean systems, the authors detail business transformations in small, medium, and large companies residing in North America, Europe, and Japan. Case studies include Pratt & Whitney, Wiremold, and Lantech in North America, Porche in Germany, and Showa Manufacturing in Japan.                    

Leveraging these and other examples, the authors conclude with the required steps and sequence to successfully implement lean into any business in any industry.

LEAN MANUFACTURING
Lean Assembly: The Nuts and Bolts of Making Assembly Operations Flow,
2002,
Michel Baudin

With examples drawn from aerospace, electronics, household appliance, personal products, and automotive industries, Lean Assembly covers the engineering of assembly operations through characterizing demand, matching the physical structure of the shop floor to demand, working out the details of assembly tasks, and incorporating quality assurance.

Lean Assembly differs from most other books on lean manufacturing in that it focuses on technical content as a driver for implementation methods. The emphasis is on exactly what should be done. This book should be the "dog-eared" and "penciled-in" resource on every assembly engineer's desk.

LEAN MANUFACTURING
Manufacturing Facilities Design & Material Handling, Fifth Edition,
2013,
Matthew Stephens, Fred Meyers

This textbook takes a practical, hands-on, project-oriented approach to exploring the techniques and procedures for developing an efficient facility layout. It also introduces state-of-the-art tools including computer simulation. Access to Layout-iQ workspace planning software is included for purchasers of the book. Theoretical concepts are clearly explained and then rapidly applied to a practical setting through a detailed case study at the end of the volume. The book systematically leads readers through the collection, analysis, and development of information to produce a quality functional plant layout for a lean manufacturing environment. All aspects of facility design, from receiving to shipping, are covered. In the fifth edition of this successful book which has enjoyed substantial international adoptions and has been translated into Spanish and Chinese.

LEAN MANUFACTURING
Facilities Design, Third Edition,
2008,
Sunderesh Heragu

Delineating the proper design, layout, and location of facilities, this book strikes a healthy balance between theory and practice. It provides an understanding of the practical aspects of implementing preliminary designs development through analytical models. The third edition of a bestseller, it features updated multimedia tools, new software, and additional exercise problems. The text presents analytical performance evaluation models and tests them using software available for download on the web. An appendix offers queuing and queuing models along with simulation examples. Each chapter includes a set of review questions for self-study.

LEAN MANUFACTURING
Introduction to Manufacturing Systems,
2013,
Dr. Samuel Obi

The field of manufacturing is a world of its own which bears on almost all other disciplines. This book is not necessarily a ""how to"" material that teaches one how to manufacture a product, but rather an aid to help learners gain a more complete understanding of ""what is in it"" and ""what happens in the field"". Introduction to Manufacturing Systems will provide more comprehensive information about manufacturing. It is intended to introduce every interested person to what manufacturing is, its diverse components, and the various activities and tasks that are undertaken in its many and diverse departments. This book is divided into 12 very distinctive chapters that are closely arranged to follow manufacturing activities as sequentially as possible. Its chapters cover various topics including different types, techniques or methods, and philosophies of manufacturing; manufacturing plants and facilities; manufacturing machines; tools and production tooling; and more.

LEAN MANUFACTURING
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed,
2004,
Michael George, John Maxey, David Rowlands, Mark Price

The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-by step instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field.

VALUE STREAM MAPPING
Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation,
2013,
Karen Martin, Mike Osterling

Value stream mapping - an essential but underused methodology - is a proven approach to help individuals visualize and resolve disconnects, redundancies, and gaps in their value delivery system. More than merely a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow.

Value Stream Mapping helps novices, experienced improvement practitioners, and leaders design and operate their businesses more efficiently.

VALUE STREAM MAPPING
Learning to See: Value Stream Mapping to Add Value and Eliminate MUD,
1999,
Mike Rother, John Shook, Jim Womack, Dan Jones

In 1998 John teamed with Mike Rother of the University of Michigan to write down Toyota's mapping methodology for the first time in Learning to See. This simple tool makes it possible for you to see through the clutter of a complex plant. You'll soon be able to identify all of the processing steps along the path from raw materials to finished goods for each product and all of the information flows going back from the customer through the plant and upstream to suppliers. With this knowledge in hand it is much easier to envision a "future state" for each product family in which wasteful actions are eliminated and production can be pulled smoothly ahead by the customer. In plain language and with detailed drawings, this workbook explains everything you will need to know to create accurate current-state and future- state maps for each of your product families and then to turn the current state into the future state rapidly and sustainably.

In plain language and with detailed drawings, this workbook explains everything you will need to know to create accurate current-state and future- state maps for each of your product families and then to turn the current state into the future state rapidly and sustainably.

VALUE STREAM MAPPING
Continuous Improvement Tools - Value Stream Mapping: Learning To Add Value And Eliminate Waste (Operational Excellence Series Book 1),
2014,
Krasimir Kirov

This short e-book outlines the principles of Value Stream Mapping and step by step explains value stream mapping, value stream management for production and transactional environments, practical tips for focusing on the big picture, and project examples and graphics.

PRODUCTION SCHEDULING
Master Scheduling: A Practical Guide to Competitive Manufacturing,
2013,
John Proud

Master scheduling is an essential planning tool that helps manufacturers synchronize their production cycle with actual market demand. The third edition of this easy-to-follow handbook helps you understand the basic and more advanced concepts of master scheduling, from implementation to capacity planning to final assembly techniques. Packed with handy checklists and examples, Master Scheduling, Third Edition delivers guidelines and techniques for a world-class master schedule.

PRODUCTION SCHEDULING
Manufacturing Scheduling Systems: An Integrated View on Models, Methods and Tools,
2014,
Jose Framinan, Rainer Leisten, Rubén Ruiz García

The book is devoted to the problem of manufacturing scheduling, which is the efficient allocation of jobs (orders) over machines (resources) in a manufacturing facility. It offers a comprehensive and integrated perspective on the different aspects required to design and implement systems to efficiently and effectively support manufacturing scheduling decisions. Obtaining economic and reliable schedules constitutes the core of excellence in customer service and efficiency in manufacturing operations. Manufacturing Scheduling Systems: An Integrated View on Models, Methods and Tools presents the different elements constituting a scheduling system, along with an analysis the manufacturing context in which the scheduling system is to be developed. The book is intended for an ample readership including industrial engineering/operations post-graduate students and researchers, business managers, and readers seeking an introduction to the field.

LINE CAPACITY ANALYSIS
Measuring Process Capability: Techniques and Calculations for Quality and Manufacturing Engineers,
1997,
Davis Bothe

This guide to process capability measurement includes procedures for identifying critical characteristics, and shows how to establish reasonable process and machine capability goals. Real-life case studies illustrate how capability measures should be analyzed and interpreted.

BALANCED PRODUCTION
The Goal, The Theory of Constraints, A process of Ongoing Improvement, Third Revised Edition,
2004,
Eliyahu M. Goldratt

Written in a fast-paced thriller style, The Goal, a gripping novel, is transforming management thinking throughout the world. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors. Alex Rogo is a harried plant manager working ever more desperately to try improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a professor from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done. The story of Alex's fight to save his plant is more than compulsive reading. It contains a serious message for all managers in industry and explains the ideas, which underline the Theory of Constraints (TOC), developed by Eli Goldratt.

KANBAN
Custom Kanban: Designing the System to Meet the Needs of Your Environment,
2006,
Raymond Louis

Kanban may be the simplest replenishment system to understand conceptually, and yet it is the most complex to apply successfully. When applied correctly, Kanban is a powerful technique. Kanban design is complex, and Custom Kanban guides the reader through 25 design options to develop a customized system considering the design options, diversification of environments, and the specific kanban techniques that should be considered for application and implementation.

KANBAN
Kanban in Action,
2014,
Marcus Hammarberg, Joakim Sunden

Kanban in Action is a practical, down-to-earth, no-frills, get-to-know-the-ropes introduction to kanban. The book details the principles of why kanban works, as well as nitty-gritty details like how to use different color stickies on a kanban board to help organize and track  work items. The authors cover techniques for planning and forecasting, establishing meaningful metrics, visualizing queues and bottlenecks, and constructing and using a kanban board.

The book is written for all members of a development team, including leaders, coders, and business stakeholders. No experience with kanban is required.

Culture Sustainability Culture Sustainability
CULTURE
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results,
2009,
Mike Rother

This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. Toyota Kata examines and elucidates, for the first time, the company's organizational routines - called kata - that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific insights into continuous improvement.

The author explains how to improve prevailing management approaches through the use of two kata: Improvement Kata - a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting.

CULTURE
Out of the Crisis,
2000,
Edwards Deming

Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.""According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

CULTURE
The Machine That Changed the World: The Story of Lean Production - Toyota's Secret Weapon in the Global Car Wars That Is Now Revolutionizing World Industry,
2007,
James Womack, Daniel Jones, Daniel Ross

When The Machine That Changed the World was first published in 1990, Toyota was half the size of General Motors. Today Toyota is passing GM as the world's largest auto maker and is the most consistently successful global enterprise of the past fifty years. This management classic was the first book to reveal Toyota's lean production system that is the basis for its enduring success. The Machine That Changed the World contrasts two fundamentally different business systems - lean versus mass, two very different ways of thinking about how humans work together to create value. Based on the largest and most thorough study ever undertaken of any industry - MIT's five-year, fourteen-country International Motor Vehicle Program - this book describes the entire managerial system of lean production.

CULTURE
Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition,
2010,
David Mann

The new and revised edition of this modern day classic provides the critical piece that will make any lean transformation a dynamic continuous success. It shows you how to implement a transformation that cannot fail by developing a culture that will have all your stakeholders involved in the process and invested in the outcome. It will teach you how to build success from the top down and the bottom up at the same time. If you are a leader at any level in an organization undergoing or considering a lean transformation, this is where you should start and finish … and start again.

5S / ANDON
The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer,
2004,
Jeffrey Liker

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.                   

Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by: eliminating wasted time and resources; building quality into workplace systems; finding low-cost but reliable alternatives to expensive new technology; producing in small quantities; and turning every employee into a quality control inspector.

LEAN WALK (GEMBA)
Gemba Walks,
2011,
James Womack

Gemba Walks shares the authors insights on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for this fundamental new way of creating value. Reading this book will reveal to readers a range of lean principles, as well as the basis for the critical lean practice of: go see, ask why, and show respect.

The books explains why companies need fewer heroes and more farmers (who work daily to improve the processes and systems needed for perfect work and who take the time and effort to produce long-term improvement); how “good” people who work in “bad” processes become as “bad” as the process itself; how the real practice of showing respect comes down to helping workers frame and solve their own problems; how the short-term gains from lean tools can be translated to enduring change from lean management; and how the lean manager has a “restless desire to continually rethink the organization’s problems, probe their root causes, and lead experiments to test the best currently known countermeasures”.

LEAN WALK (GEMBA)
How to do a Gemba Walk,
2014,
Michael Bremer

A Gemba Walk to Go See, Ask Why, and Show Respect is a key way to more actively engage people in performance improvement activities. Many lean practioners who do Gemba Walks often fall short of what the best companies do. How to do a Gemba Walk is a ‘how to guide’ to provide leaders a basic menu of options on ways to do a more effective Walk.

The guide describes the three key reasons for doing a Gemba Walk: Clarify the purpose of employee work activities; ensure work activities are aligned with organizational goals; and to engage employees to identify barriers which may inhibit an employees ability to do great work. The guide describes questions to ask for different types of walks and outlines an approach for leaders seeking to better understand the facts, to make better decisions, and to build consensus to achieve important goals. A respectful, effective Gemba Walk builds trust and lays the groundwork for a major transformation!

05 CONTINENTS Our projects and partnerships span five continents giving you access to established, trusted local resources.
3.5 MILLION MILES We've logged thousands of miles providing consulting services to various real estate and manufacturing firms across the globe.
06 SIGMA METHODOLOGY We follow Six Sigma methodology – removing costly variation from your manufacturing processes.